I am a strategist and service designer facilitating
strategic transformation and innovation
with organizations improving quality of life.
// civic services
// entrepreneurship
// health and wellness
// human development and connection
Transforming pain points into experiences that create loyal customers.
Unlocking opportunities and converting them to revenue.
Breaking down silos and enabling cross-functional teams to align and collaborate.
Turning constraints into solutions.
What Alaina does might as well be magic.
Her ability to seamlessly integrate different functions of a business into a unified whole is sorcery. Her magic extends to working with clients and colleagues— listening to their problems (both what is said and unsaid), analyzing present and future needs, and generating breakthrough ideas that drive their business.
Dr. Obi Amachi, Business Psychologist & Executive Coach
I’ve chased my curiosity and used service design methodology to
launch, scale, and transform companies.
/ 1 /
Scaled a startup consulting firm and redesigned its service
scaled // human connection
10x
revenue growth in two years
2x
team size growth in two years
/ 2 /
Designed an original, category-creating business concept
launched // human development
25%
revenue increase from improvements
1
category-creating, new business concept
/ 3 /
Designed and launched a peer tutoring service as a high school student.
transformed // human development
2x
the number of honor roll students school-wide in one semester
16
jobs created, which were filled by students of the school